Frequently Asked Questions

Monday -Thursday
8:00 AM - 4:30 PM

Friday
8:00 AM - 2:00 PM

* We are closed on Federal Holidays and during weather emergencies.

Dog licenses are issued by the Village Clerk's office. 
License applications are available at Village Hall - 24 N. Wisconsin St., Darien, WI.
Dog license applications are also available here on our website under the "Online Forms" tab.

Yes! Click HERE for our online payment options.

Is there a street light needing repair in your neighborhood? 

• street light is completely out
• street light is dim
• street light is flickering
• street light is on during daylight hours
• damaged light poles
• damaged light fixtures

You can report necessary street light repairs directly to Alliant Energy on their website.

Click HERE to submit a light repair request form.

If you need to report an emergency situation (i.e. downed power line, natural gas leak, carbon monoxide alarm), call 1-800-ALLIANT (800-255-4268).

* You must have read the wrong meter!

There is no human input involved in the process of reading meters. Every meter has a specific meter number and after the initial setup, the reader gun is either used on touch pads located at each property or radio reads transmitted to the handheld reader when passing by the property.

 
* There is a problem with the meter, there is no way I used that much water!

You can check your own meter by simply writing down the inside meter reading, filling something with one gallon marked on it, and then reread the inside meter once again.  Subtract the beginning reading from the ending reading and it should be one gallon, if not, you should call us.  A leaking or running toilet will increase water usage very quickly; it will run when you are at work and when you are asleep.  Most people use 100 – 125 gallons per day. In the US, the average person consumes 2700-3000 gallons per month. 

 
* My water & sewer bill is too high!

The Public Service Commission (PSC) of Wisconsin oversees the Darien Water Utility as to all rate schedules and rules. While the Darien Water Utility is not in the business to turn a profit, it must maintain rates that are sufficient enough to cover all expenses.  

 Click HERE to learn about how you can reduce your water consumption.

Click HERE for in-depth information about property in the Village of Darien as well as the rest of Walworth County.

Johns Disposal provides trash and recycling collection for the Village of Darien.
Trash collection is provided every Friday, except on holidays.
Recycling collection is provided every other Friday, except on holidays.

Please see the PDF Collection Schedule below.

Johns Disposal Office Hours: 
Monday-Friday 8:00 AM – 4:30 PM
Saturday 8:00 AM – 12:00 PM.

262-473-4700
You can also email them at office@johnsdisposal.com.

Garbage

Garbage collection is every week. Please put the garbage cart out the night before your collection day; or by 6:00am the morning of pickup.

Only household garbage can be put in your garbage cart. Do not place any recyclables, brush/leaves, construction materials, demolition, electronics or hazardous materials in your cart.

Cart Placement:

• The arrows on the lid of the cart should point to the road
  Handles and wheels should face away from the road
• The garbage cart should be placed within 2 ft. of the road on one side of the driveway
• The recycle cart should be placed within 2 ft. of the road on the other side of the driveway
• Please keep 6 ft. of clearance between the carts and other objects, especially mailboxes, poles and vehicles

Recycling

Recycling is collected every other week.

Mix it all together: Johns Disposal Service provides single stream recycling. All recyclable material can be mixed together. Johns Disposal’s recycle process system sorts all recyclable material.

Cart Placement:

• The arrows on the lid of the cart should point to the road
• Handles and wheels should face away from the road
• The garbage cart should be placed within 2 ft. of the road on one side of the driveway
• The recycle cart should be placed within 2 ft. of the road on the other side of the driveway
• Please keep 6 ft. of clearance between the carts and other objects, especially mailboxes, poles and vehicles

Please place the following items in your GREEN, 95-GALLON RECYCLE CART:

Expanded Paper Recycling

Plastic Recycling

Recyclable Metal & Glass

Please Do Not Recycle These:

• Scrap Metal: No car parts or scrap metal
• Plastic Bags: Do not bag recyclables; return plastic bags and wrap to retail stores
• Hazards: No flammables, compressed cylinders, batteries, electronics, or sharps
• Garbage: Empty all containers, no food, liquids, diapers, or garbage
• Tanglers: No hoses, wires, or chains

Non-Recyclable Items

Electronics Recycling

Click HERE to get information about electronics recycling.

Bulk Items

Your community’s program requires residents to call to schedule bulky item collections for a fee. Any items that do not fit in your garbage or recycling cart must be called into our office at 262-473-4700; or emailed into office@johnsdisposal.com. Our office hours are Monday – Friday from 8am-4:30pm and Saturday from 8am-noon. Bulk items are scheduled regularly throughout the month. 

NOTICE: Most municipalities have an ordinance requiring that items not be placed at the curb sooner than 24-hours prior to your scheduled pickup. Please check your local code and do not have items out too early. We recommend that no items are placed at the curb prior to scheduling collection.

Johns will take recycle bulk items including the following:

• Appliances, water heaters
• Automotive batteries
• Drain oil

*All items must weigh no more than 50 lbs and be easily manageable by one person.

Darien Dumpster Rental

JOHNS Disposal provides temporary dumpster service to Darien and the surrounding areas. We offer a wide range of sizes to accommodate your project ranging from 12 yards to 40 yards.

To order a temporary dumpster, please contact the office at 262-473-4700. Or, complete the dumpster request form online. Someone will get back to you promptly to review your order and process your payment.

Click HERE to see Johns Disposal's FAQs about renting dumpsters.