Water & Sewer Bills - Common Concerns
* You must have read the wrong meter!
There is no human input involved in the process of reading meters. Every meter has a specific meter number and after the initial setup, the reader gun is either used on touch pads located at each property or radio reads transmitted to the handheld reader when passing by the property.
* There is a problem with the meter, there is no way I used that much water!
You can check your own meter by simply writing down the inside meter reading, filling something with one gallon marked on it, and then reread the inside meter once again. Subtract the beginning reading from the ending reading and it should be one gallon, if not, you should call us. A leaking or running toilet will increase water usage very quickly; it will run when you are at work and when you are asleep. Most people use 100 – 125 gallons per day. In the US, the average person consumes 2700-3000 gallons per month.
* My water & sewer bill is too high!
The Public Service Commission (PSC) of Wisconsin oversees the Darien Water Utility as to all rate schedules and rules. While the Darien Water Utility is not in the business to turn a profit, it must maintain rates that are sufficient enough to cover all expenses.
Click HERE to learn about how you can reduce your water consumption.